01 PROFESSIONAL
AREAS OF EXPERTISE
MERCHANDISING
SOCIAL MEDIA
MULTI-CHANNEL
SCHEDULING
P&L ANALYSIS
PRICING CONTROLS
STORE PRESENTATION
PERFORMANCE MANAGEMENT
BUSINESS DEVELOPMENT
FACILITIES MAINTENANCE
CUSTOMER RELATIONSHIPS
NEW LOCATION START-UP
NEW PRODUCT ROLL-OUT
COACHING/TRAINING
BUDGETING
LOGISTICS
MARKETING
REMODELS
PROBLEM SOLVING
HUMAN RESOURCES
INVENTORY CONTROL
02 EDUCATION
Intelligence plus character - that is the goal of true education.
-Dr. Martin Luther King, Jr.
03 Experience
2010-2018
WALMART
FOCUS STORE CO-FACILITY MANAGER
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Operations management of Chicago Supercenters in multiple urban locations
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Implemented and facilitated training and education programs for 6 business units
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Coordinated activities of three shifts to ensure operational goals were met
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Increased associate engagement scores by upwards of 10 %
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Assisted in growing the brand through expansions and new facilty setups
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Coordinated vendors and store staff to realize a sales increase exceeding 25%
2008-2010
WALMART
METRO ASSISTANT STORE MANAGER
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Managed merchandising, receiving, and front end of Milwaukee Supercenters
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Coordinated contractors, store planning and store staff for facility expansion
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Implemented associate routines to clarify roles and responsibilities
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Reduced shrink by 40 basis points through process improvement
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Implemented new inventory management system
2018-PRESENT
WINDWARD SOFTWARE
BUSINESS DEVELOPER
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Responsible for generating opportunities and closing new business
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Demonstrate best practices to potential clients and existing clients
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On-site business consultations
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Build and maintain buying group relationships in multiple industries
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Run local Facebook and Instagram
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Marketing on a budget
2005-2006
MENARDS
ASSISTANT GENERAL MANAGER
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Overlooked operations of a lumber and home improvement retail environment
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Negotiated with various contractors to maintain store standards
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Aided in the development of the Assistant General Manager Training Program
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Maintained accounts while establishing new business despite new competition
2001-2002
MENARDS
ASST BUILDING MATERIALS MANAGER
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Drove sales and profitability for a new building materials department
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Worked with local contractors to accommodate their daily needs
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Trained entirely new staff on product knowledge and salesmanship
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Facilitated delivery services
2007-2008
OFFICEMAX
SALES MANAGER
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Managed daily operations of an office supply retail environment
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Developed sales culture through implementation of a new sales model
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Identified opportunities and developed business plans acordingly
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Drove profitability through in-house value-added services
2002-2005
MENARDS
BUILDING MATERIALS MANAGER
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Drove sales and profitability for an existing and a new department
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Retrained staff to further customer service and increase cross departmental sales
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Sought out and hired a new delivery service to increase capacity
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Setup and merchandised new location including receiving merchandise
CONTACT
If you would like further information please contact me through this form or the email below.
Tel: 1-708-890-1225
Kyle
ROBERT Turner,
MBA
OPERATIONS
MANAGER
I offer more than 15 years experience managing big box retail establishments throughout the Midwest. I've been known to deliver an unsurpassed customer experience that forges lasting business relationships. I have a track record of success driven by innovation and adaptability, which I can bring to any firm. Industry experience in building materials, home improvement, lighting, home goods, appliances, rental, industrial supply, power sports, outdoor power equipment, and business management software.